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Strategic fleet planning

Transitioning to electric vans isn’t just about swapping diesel for electric. It’s about rethinking how your fleet operates. Some organisations have found that their existing fleet operations are built around ICE capabilities and don’t translate directly to electric.

Instead of defaulting to like-for-like replacements, public sector bodies should reassess their operational needs and ask themselves:

  • Do we need the same number of vehicles?
  • Can we consolidate vehicle types?
  • Are there routes or services that could be redesigned around EV capabilities?

Mitie, one of the UK’s most ambitious adopters of electric vans, took this approach. Rather than forcing electric vans into diesel-based operating models, they re-engineered their operations to suit ZEVs; reassessing routes, loads, and stop frequencies. This allowed them to reach 66% fleet electrification by 2024, including specialist vehicles like electric gritters.

Trialling different models is also essential. Electric vans vary widely in range, payload, and charging compatibility. Running pilot programmes helps identify the best fit for your services and builds internal confidence before scaling up.

  • Data is a powerful tool in fleet electrification. Telematics and fleet management software can provide real-time insights into:

    • Vehicle usage and performance
    • Charging sessions and plug-in compliance
    • Route efficiency and downtime
    • Maintenance needs and energy consumption

    This data helps identify which vehicles are best suited for electrification, monitor the success of pilot programmes, and optimise operations over time.

  • Van fleet electrification is a strategic transformation. For public sector organisations, this shift affects procurement, budgeting, infrastructure, service delivery, and operational engagement. That’s why leadership buy-in is essential.

    Cross-Departmental Impact

    EV van adoption touches multiple departments: transport, finance, estates, HR, and sustainability. Without senior leadership driving alignment across these areas, efforts can stall due to competing priorities or lack of clarity.

    Budgeting and Investment Decisions

    Electric vans often require upfront investment in vehicles and infrastructure. Leaders must be willing to commit capital and approve long-term budgeting strategies that account for total cost of ownership (TCO) rather than short-term savings.

    Cultural Change and Staff Engagement

    Transitioning to EV vans requires a shift in mindset from drivers to fleet managers to support staff. Leaders play a key role in setting the tone, communicating the aim, and empowering teams to embrace change.

  • While leadership sets the direction, collaboration across teams ensures successful execution. EV van adoption is a complex challenge that benefits from shared expertise, resources, communication and infrastructure.

    Cross Communication

    Establishing dedicated communication aimed at adopting EV vans ensures that decisions are informed by all relevant perspectives and that implementation is coordinated across departments. This applies to procurement, implementation and ongoing operations. This type of communication can include regular updates on progress and milestones, staff briefings and Q&A sessions, and addressing concerns.

    Collaborative planning also allows teams to anticipate and mitigate risks, such as infrastructure delays, vehicle delivery timelines, staff resistance or training gaps and funding shortfalls.

    Cross communication between departments may include:

    • Fleet/transport management – for vehicle selection, route planning, and operational logistics.
    • Estates/facilities – to manage charging infrastructure installation and site organisation.
    • Finance and procurement – to model total cost of ownership, secure funding, and manage contracts.
    • Sustainability teams – to align with net zero targets and reporting requirements.
    • HR and training – to support driver engagement, training, and change management.
  • Collaboration across sectors and organisations accelerates learning and reduces risk.

    Public sector bodies are encouraged to:

    • Join industry forums and working groups
    • Share best practices and lessons learned
    • Engage with suppliers, manufacturers, and energy providers

    Alongside engagement with external partners, utilising shared assets and strategy is another way to support van adoption.

    Infrastructure Sharing

    Charging infrastructure can be expensive and logistically complex. By collaborating with neighbouring councils, NHS trusts, emergency services, or other public bodies, organisations can share access, reduce costs, and improve coverage.

    Joint Procurement

    Collaborative procurement can unlock economies of scale and improve bargaining power with OEMs, DNOs and CPOs. It also strengthens applications for funding by demonstrating regional impact and strategic alignment.

Total cost of ownership

Electric vans often come with higher upfront costs, but focusing solely on purchase price misses the bigger picture. The total cost of ownership (TCO) includes fuel, maintenance, tax, and incentives.

Electric vans typically have:

  • Lower fuel costs (especially when charged on-site)
  • Fewer moving parts, reducing maintenance needs
  • Exemptions or reductions in vehicle tax

You can read more about TCO comparison in Section 7.

Charging infrastructure

Charging infrastructure is one of the most critical aspects of EV van adoption. Public sector bodies should develop a charging strategy that reflects their operational realities. This includes:

  • Depot-based charging for overnight use
  • Public charging networks for flexibility
  • Home charging for staff vehicles (where feasible)
  • Charging at customer sites or mid-day top-ups
  • Shared charging through organisation partnerships

Falkirk Council, for example, installed 102 dedicated charging points to support its 129 electric vehicles. Their success was rooted in strategic investment and planning, ensuring that vehicles could be charged reliably without disrupting services.

Energy management is also key. Too much infrastructure can lead to unnecessary costs and underutilised assets. Procuring based on actual usage and using smart charging schedules helps control costs and reduce peak demand charges.

Vehicle range and suitability

Range anxiety is a common concern, but it’s often overstated. Most public sector vans operate on predictable routes with manageable daily mileage. The key is to match the vehicle to its operation. This involves:

  • Analysing routes and stationary times
  • Considering payload
  • Selecting vehicles with appropriate range and charging capabilities

Yorkshire Ambulance Service’s electric Patient Transport Service vans offer 130 miles of range and support DC fast charging. These vehicles were chosen specifically for their ability to meet operational demands without compromising service delivery.

Driver engagement and training

Drivers are critical for fleet electrification. Their confidence, understanding, and habits directly affect the success of your EV van rollout.

Effective engagement includes:

  • Training on BEV driving and charging protocols
  • Offering incentives and recognition
  • Creating feedback loops to address concerns

Mitie’s driver support programme included test drives, drop-in sessions, and home charger installations. This helped overcome early resistance and built a culture of enthusiasm around EVs.

Training also helps drivers maximise range through efficient driving behaviours, reducing unnecessary acceleration, managing regenerative braking, and planning charging stops.